HR metrics, or Human Resources metrics, are Key Performance Indicators (KPIs). Businesses track them to measure the people processes in the company.
Small business HR teams can track metrics for all core and non-core areas. This includes hiring, pay, time and labor, training, engagement and retention.
Using analytics isn’t difficult but it does take time and persistence:
Gather data about your workforce
Analyze the data in the context of overall business strategy
Make changes to improve operations
Assess whether the changes are working
Adjust as necessary
